The product is wonderful I love you
11:09 AM (8 minutes ago)
please i sent thousands of mail you are not replying i made an order to you since 6 september that you have not deliver; i paid for 5 days delivery and now is one month i have sent you 3mails yesterday you asked me the same question and i sent you the order number more that twice now and you are asking me the same question.
i mean refund me my money if you cannot deliver the product it is simple please with all due respect.
attached is the order number
So I want you to refund my money.
Please you have deleted my comment again; and you are not replying to my emails on my order follow up.
please you have cash my money so i need the products or if you cannot deliver refund my money
HELLO MA'AM WE GOT YOUR MSG WHAT MONEY ARE YOU TALKING ABOUT
On Sat, Oct 17, 2020 at 8:44 PM Judge.me wrote:
Hi MARGRET ESSIEN,
very very bad customer service the following 5 star review for the product BIO LUCENT (Ravish Moon Skin lightening lotion):
Very bad customer care be careful
you will delete and i will keep on writing until you pay ùmy money and i have all the proof; of deleted comment; do you think you will go away with my money just like that; one month no delivery mean while i paid for 5 days delivery; i have been sending mails in vain; and you have been deleting my comment.
don't want to whiten my skin I just want to lighten it 1 shade lighter will that work with this product
I have shopped with Grerivian for YEARS! I have never had an issue with her customer service nor my shipping. Please understand that when you select 3-5 day shipping that means your order will ship 3-5 days AFTER your order is processed and delivered to the post office.
They have thousands of orders they are filling, so processing time can sometimes take weeks, but once your order ships you will get it within your designated shipping time. Also try to remember we are in the middle of a pandemic, a lot of postal services are behind on shipping.
Please be patient her products are worth it!
I usually order Snow White, but this will be my first time ordering from her affordable whitening line.
I will update with my results.