Firstly, when I purchased my order over a month ago I never received a confirmation email or a tracking email ever. Secondly, I called this company numerous times and left voicemails and still no reply. This company are scammers and took over $400aud from me. Please do not buy from this company. I have informed google about this website and they are investigating.
We never received nothing at moment yet
After 3wks of ordering for 3 products, I was told that my products would be shipped a wk after, then finally the 3 products were delivered OPENED, which is against Healthy Safety. I sent in emails and chats through whatsapp and received no response. I am higly disappointed, all i needed was to know if it was a norm, but i was ignored and wanted to know if i could use the unsealed products. I was meant to use it to prepare for my wedding, but had to buy another product for my wedding. i am grossly angry.
Hi Grety, your cream is awesome! However, my latest experience is terrible. I ordered both the caramella glow and facial velvety and I received just the caramella glow after speaking with your Houston rep and she stated the facial velvety was out of stock and would be sent to me once restocked which was to be the next week 7/10-7/17. Till date I am yet to recieve my facial velvety and the contact number you have is not reachable. Your Houston contact number has also been disconnected so I can’t reach anyone to request for my facial velvety cream I paid for.